The global digital business support system market stood at US$ 2,798.59 Mn in 2018 and is anticipated to reach US$ 9,819.25 Mn by 2027, expanding at a CAGR of 15% during the forecast period.
With the growing adoption of advanced technology and analytical tools such as big data and loT, enterprises are witnessing the availability of abundant data. Thus, companies are increasingly focusing on analyzing and using this data promptly to get a competitive advantage over cost and time. This has increased awareness about the need for adopting digital business support systems for security and customer data management. Thus, the advent of big data and analytics services will fuel the growth of the Digital Business Support System Market during the forecast period.
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A further analysis highlights services as a major contributor to the overall digital business support system market revenue, which is attributed to the availability of a wide array of services. For instance, Panamex Inc., along with business support system (BSS) products, also offers an assortment of managed services which include managed hosting and infrastructure 24/7 network operations, IT management and operational services, application management & operational services and business support and business support. Similarly, multiple other vendors of the digital business support system market are offering a range of services for banks and financial institution, wholesale carriers, mobile virtual network operators and international long-distance service providers. Hence, owing the wide offering coupled with the rapid adoption of the services across various end users, is propelling the growth of the market.
With the increasing availability of resources and opportunities, businesses are growing, and new players are entering the Digital Business Support System Market. As a result, the competition is becoming more intense, resulting in an increased demand for outcomes and profits in the business environment. Thus, business owners are focusing on establishing a better communication platform to get connected with end-users, which has led to the introduction of automation and flexible techniques for business processing and customer handling.
The detailed research study provides qualitative and quantitative analysis of the global digital business support system market. The market has been analyzed from demand as well as supply side. The demand side analysis covers market revenue across regions and further, across all the major countries. The geographical analysis done emphasizes on each of the major countries across North America, Europe, Asia Pacific, Middle East, Africa, and Latin America.
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Key Findings of the Report:
- The industry participants are extensively adopting sales and marketing management solutions owing to which the segment is expected to account for a large share of the market in the coming years.
- Digital business support system market is increasingly tapping into cloud-based deployment in order to reduce over-all cost of ownership for the end users.
- The digital business support system market in the North American region is anticipated to grow at a CAGR of 15.3% in the forecast years (2019-2027).
- Order management is expected to grow at highest CAGR of 14.9% as this solution is one of the most vital and widely used function of digital business support system.
- The key players operating in the digital business support system market are Atos SE, Capgemini, Comarch SA, Telefonaktiebolaget LM Ericsson, SAP and Nokia amongst others.
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Digital Business Support System Market
Digital Business Support System Market By Organization Size
- Revenue and Billing
- Customer Management
- Order Management
- Product Management
- Sales and Marketing Management
- Others (Inventory and Number Management, Policy Management and Back Office Process Management, Etc.)
- Deployment Model
- Cloud Based
- Hybrid Cloud
- On Premise
By End User
- Small and Medium-Sized Enterprises
- Large Enterprises
Digital Business Support System Market By Region
- Media and Entertainment
- North America
- Rest of North America
- The UK
- Nordic Countries
- Benelux Union
- The Netherlands
- Rest of Europe
- Asia Pacific
- New Zealand
- South Korea
- Southeast Asia
- Rest of Southeast Asia
- Rest of Asia Pacific
- Middle East & Africa
- Saudi Arabia
- South Africa
- Rest of Middle East & Africa
- Latin America
- Rest of Latin America
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