The service analytics market is expected to grow from $ 440 million in 2018 to $ 1,060 million by 2024 at a compound annual growth rate (CAGR) of + 14% over the forecast period. Market growth is accelerating due to factors such as increased business requirements for improved customers, customer interactions, and competitive pressures for data development.
The objective of the study
This report provides detailed information on the main factors affecting market growth (drivers, limitations, opportunities, and challenges). The report aims to strategically analyze small markets in terms of individual growth trends, expectations and their contribution to the overall market. The report attempts to predict the market size of five key regions in North America, Europe, Asia and the Pacific (APAC), the Middle East and Africa (MEA) and Latin America. This report features strategically key players and comprehensively analyzes key competencies. It also tracks and analyzes competitive developments such as partnerships, cooperation, and contracts. Mergers and acquisitions; new product launch and development; research and development (R&D) activity in the service analysis market.
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Key Market Segments:
Key Market Player:
Oracle (US), Salesforce (US), ServiceNow (US), SAP (Germany), SAS (US), Tableau (US), Microsoft (US), ClickSoftware (US), Centina Systems (US), Paskon (US), Numerify (US), Field Squared (US), Helpshift (US), Aureus Analytics (Singapore), NetEnrich (US), BlueFletch (US), mobi corp (US), DataHero (US), Agile CRM (US), Sisense (US), and MicroStrategy (US).
By Business Application
By Deployment Model
By Organization Size
- Field service analytics
- Customer service analytics
- (IT) service analytics
- Small and Medium-sized Enterprises (SMEs)
- Large enterprises
- Retail and eCommerce
- Government and defense
- Energy and utilities
- Others (education, automotive, media and entertainment, and travel and hospitality)
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Table of Content:
- North America
- Latin America
Chapter 1 Global Service Analytics Market Overview
Chapter 2 Global Economic Impact on Service Analytics Industry
Chapter 3 Global Service Analytics Market Competition by Manufacturers
Chapter 4 Global Service Analytics Production, Revenue (Value) by Region
Chapter 5 Global Service Analytics Supply (Production), Consumption, Export, Import by Regions
Chapter 6 Global Service Analytics Production, Revenue (Value), Price Trend by Type
Chapter 7 Global Service Analytics Market Analysis by Application
Chapter 8 Service Analytics Manufacturing Cost Analysis
Chapter 9 Industrial Chain, Sourcing Strategy and Downstream Buyers
Chapter 10 Marketing Strategy Analysis, Distributors/Traders
Chapter 11 Market Effect Factors Analysis
Chapter 12 Global Service Analytics Market Forecast
Chapter 13 Appendix
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