The service analytics market size is expected to grow significantly over the expected timeframe due to advances in data processing and analytical tools as well as increased need for customer interaction enhancements to provide an improved customer experience. In today's increasingly competitive marketplace, companies are focusing on improving customer service processes to gain competitive advantage.

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Companies with high performing customer service centers typically have low operating costs, high customer satisfaction, and high revenue per customer. With service analytics solutions, companies are looking to maximize customer value by increasing retention, increasing up-sell and cross-sell rates, and understanding customer profitability and specific service purchasing trends to maximize customer value.

Companies Outlined

Microsoft, Oracle, SAP, Salesforce, SAS, ServiceNow, Tableau, Centina Systems, ClickSoftware, Numerify, Paskon, Helpshift, Field Squared, MicroStrategy, Aureus Analytics, AgileCRM, Sisense, BlueFletch, NetEnrich, DataHero, Mobi Corp.

The competitive landscape has been elaborated through start-up and top-level company analysis. We also use a variety of graphical presentation techniques such as graphs, charts, figures and tables to make the market easier to understand. To understand the financial aspects of the business, various areas such as price, market share and profitability are presented in the report.

By Application:

-Customer Service Analytics

-Field Service Analytics

-IT Service Analytics

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Some key operators have created profiles to get informative data to make informed decisions in the business. Use information graphics, graphs, charts, tables, and pictures. For an effective and accurate business outlook, the Global Services Analytics Market Report examined the details of the trends adopted by top-tier companies.

You need a careful and analytical perspective on the various industries that strive for maximum productivity and results. This research report has been presented in a clear and concise manner to provide a better understanding of the reader. In this study, the global service analysis market has been analyzed based on types, applications and regions. Based on geographical segmentation, it describes some key strategies adopted by high-level companies.

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Table of Contents:

Global Service Analytics Market Research Report


Chapter 1 Service Analytics Market Overview

Chapter 2 Global Economic Impact on Industry

Chapter 3 Global Market Competition by Manufacturers

Chapter 4 Global Production, Revenue (Value) by Region

Chapter 5 Global Supply (Production), Consumption, Export, Import by Regions

Chapter 6 Global Production, Revenue (Value), Price Trend by Type

Chapter 7 Global Market Analysis by Application

Chapter 8 Manufacturing Cost Analysis